You can find the Hwb in Bangor City centre, next to the bus station. There is free parking directly next to the hub.
The Hwb is open to everyone and is a safe space where you can get help and advice on a wide range of social and wellbeing matters.
Opening times: Monday-Friday 9.30am – 4pm on a drop-in basis.
The Hwb has meeting and activity spaces for hire throughout the day, evenings and weekends. Both rooms have large display screens that can link up with your laptop. There is free wifi to accommodate virtual meetings. We also have a small kitchen.
There is limited free parking directly outside the hub, along with benches and green space to accommodate small outside events (with the permission of Bangor City Council).
You can contact the Hwb in person during opening hours, by emailing hwb.hub@bangorcitycouncil.com or calling 01248 352421. Facebook
Bangor’s new community hub, Hwb Dinas Bangor, has already become a lively, welcoming centre at the heart of the city. Since its launch in April and formal opening on 18 July, more than 1,700 residents have stepped through its doors in search of advice, support, or simply a friendly conversation.
The Hwb’s location at Tan-y-Fynwent, adjacent to the city bus station, makes it easily accessible and convenient to reach. Once inside, visitors find an open and friendly space where no appointment is required. Support is offered on a drop-in basis, covering everything from housing and mental health to digital skills, employment advice, and wellbeing.
In total, 47 partner organisations are now engaged, ensuring there is always something new to discover and a wealth of expertise on hand. Epilepsy Wales will be joining in September, and the Prison and Probation outreach service began several weeks ago. Weekly outreach has also started at the Bangor African Society, ensuring the Hwb takes its services to residents who don’t always visit the city centre.
As part of North Wales Police’s Clear, Hold, Build strategy, PC Dewi and PCSO Mark were at the Hwb Dinas Bangor recently for the ‘Cuppa with a Copper’ session. Visitors joined them for tea or coffee and had the chance to discuss any issues or concerns, with the team being on hand to help.
One of the most popular fixtures in the August timetable has been the Digital sessions every Wednesday morning. These informal drop-ins give people the chance to get hands-on help with their phones, tablets, or computers, whether that’s learning how to set up email, navigating online services, or just building confidence with technology. The atmosphere is friendly and patient, making it as much a social encounter as a learning opportunity.
The centre’s success is built on collaboration. Services such as iCan mental health support, Enfys Alice Suicide Bereavement Support, homeless and housing advice support, and wellbeing workshops are delivered by local agencies under one roof, allowing residents to address multiple needs in a single visit.
The Hwb also opens its facilities to local groups, offering free meeting rooms, presentation screens, Wi-Fi, a kitchen, and even an outdoor green space. Organisations are encouraged to bring pop-up banners and leaflets, turning the building into a hub of shared knowledge and partnership.
Volunteers are at the heart of this work, welcoming visitors, helping with events, and offering support. Bangor City Council is keen to welcome more residents to the team, stressing that no specialist experience is needed, just the willingness to listen and be part of something that is making a difference.
As summer turns to autumn, the Hwb team is already planning an expanded programme of events, with more activity days, themed awareness weeks, and seasonal celebrations. If the first month is anything to go by, Hwb Dinas Bangor is on its way to becoming an essential fixture in the life of the city, a place where support, skills, and community spirit meet under one roof.
Lisa Goodier, Head of Partnerships and Transformation at Bangor City Council, stated, “Our primary goal is to support our residents in living their best lives, regardless of their current circumstances, while also helping them to become or remain independent in the future.
“We provide Hwb services with kindness and compassion, without judgment, welcoming residents from all walks of life, no matter what their journey looks like.”
The centre is open Monday to Friday, 9.30am to 4pm. For information or to get involved, call 01248 352421 or email hwb.hub@bangorcitycouncil.com
Picture shows Lisa Goodier, Cllr Elin Walker-Jones, Cllr Delyth Russell Deputy Mayor and Dr Martin Hanks, City Director all from Bangor City Council.
For further information please contact Lyn Parry at Bangor City Council on 01248564168.
For any media enquiries, please contact Medi Parry-Williams on 07464097587.
A remarkable community service is quietly transforming lives in the heart of a North Wales city. Hwb Dinas Bangor is a collaborative initiative led by Bangor City Council, alongside voluntary sector partners and local community groups, which offers essential health, wellbeing, and social support to residents in a compassionate and welcoming environment.
With a strong ethos of inclusion and empowerment, Hwb Dinas Bangor acts as a lifeline for individuals and families facing a variety of challenges. Whether someone is struggling with food insecurity, housing instability, mental health issues, or simply seeking guidance, the Hwb provides a supportive space to find real help.
Lisa Goodier, Head of Partnerships & Transformation, Bangor City Council, said:
“Hwb Dinas Bangor reflects what’s possible when a community comes together to care for one another. We’re proud to support a space that delivers dignity, support, and hope to those who need it most.”
A Hub of Support and Opportunity
Through a network of trusted delivery partners, the Hwb offers a wide range of services, including:
This wide-ranging support ensures that everyone, from young families to elderly residents, can access the help they need under one roof.
A Space for the Community
In addition to support services, Hwb Dinas Bangor is also a space for connection. Local groups and organisations can book meeting rooms or host clubs in a welcoming setting equipped with large screens, laptop connectivity, and free Wi-Fi, making the venue the ideal setting for in-person or virtual gatherings.
All space is free to hire, removing barriers between organisations and residents.
The Hwb is located in the former Caffi Hafan building, which is owned by Bangor City Council.
Easy to Access, Ready to Help
Hwb Dinas Bangor represents the power of community collaboration, bringing together services, resources, and compassion to make a meaningful difference. Whether you need a helping hand or want to get involved, the Hwb is here for you.
Getting support is simple and accessible:
Drop in during opening hours: Monday–Friday, 9.30 am - 4 pm
Self-refer or refer others via email: hwb.hub@bangorcitycouncil.com
Call: 01248 352421 during office hours or leave a message anytime
Looking to give back?
Hwb Dinas Bangor are on the lookout for passionate, community-minded people to join their team of volunteers. Whether you can spare a few hours a week or more, there’s a place for you at the Hwb.
From helping local residents navigate services to supporting events, offering a friendly face and simply being someone to talk to, volunteers are the heartbeat of Hwb Dinas Bangor.
Volunteering at the Hwb is a chance to make a real difference, meet amazing people, and gain valuable skills, all while supporting your local community.
Ready to get involved? Please contact hwb.hub@bangorcitycouncil.com or call 01248 352421.
Picture shows: Carwyn Davies Administration Officer, Lisa Goodier Head of Partnerships & Transformation and Dr Martin Hanks City Director, from Bangor City Council.
